Privacy Policy

This Privacy Policy applies to the personal information processing activities involved when users visit, register for, log in to, pay for, call, or otherwise use Token4AI Cloud services.

Last updated: June 2, 2026

Policy Details

1. Introduction

Token4AI Cloud is operated by TokenForAI Inc., a company registered in the State of Colorado, United States. Colorado Secretary of State Entity ID: 20261583107; status: Good Standing; principal address: 504 N 8th St, Aspen, CO 81611, United States.
Token4AI Cloud recognizes the importance of personal information security and processes personal information in accordance with applicable privacy, data protection, and consumer protection laws and regulations.
We follow the principles of legality, legitimacy, necessity, and good faith when processing personal information for account registration, payments, service delivery, security risk control, and customer support.

2. Personal information we collect

Registration and identity verification information: mobile phone number, email address, and account password (stored in encrypted form), used for registration, sign-in, identity checks, and account security verification.
Payment and transaction information: order numbers, payment amounts, transaction records, and masked payment account details, used for payment completion, reconciliation, after-sales handling, and risk verification. We do not fully store bank card numbers, payment passwords, CVV values, or similar sensitive financial data.
Device and network information: device model, operating system, IP address, browser type, operational logs, and login times, used to keep the service stable, detect unusual behavior, and improve account security.
Customer support and feedback information: inquiries, complaints, suggestions, and related materials voluntarily submitted by users, used to respond to requests, resolve disputes, and improve the service.

3. Why we use personal information

To complete registration, sign-in, identity verification, and account security checks so users can access the platform normally.
To process payments, activate services, reconcile transactions, handle refunds and after-sales requests, and maintain the required financial records.
To identify and prevent fraud, account theft, malicious attacks, unauthorized cash-out behavior, and other risks that could disrupt platform operations.
To respond to support inquiries, complaints, and suggestions, improve the service experience, fulfill legal obligations, and cooperate with lawful investigations by competent authorities.

4. Storage and protection of personal information

We protect personal information through encryption, masking, hashing, access control, operational auditing, and vulnerability remediation.
We retain personal information only for the shortest period necessary to achieve the purposes described in this policy, unless laws or regulations require a longer retention period. When the retention period expires, we will delete or anonymize the information in accordance with law.
We maintain internal permission controls to limit employee access to personal information and continue to conduct security checks and risk governance.

5. Your privacy rights

Subject to applicable law, users may request access to, correction of, or deletion of personal information, request account cancellation, obtain a copy of personal information, or withdraw previously granted consent.
Requests may be submitted to support@token4ai.cloud. We will verify identity and respond within the period required by applicable law. Withdrawing consent does not affect processing activities that took place before the withdrawal.

6. Third-party services

The platform may integrate compliant third-party services such as payment, SMS verification, or analytics tools. We only provide third parties with the minimum information necessary to deliver the relevant function.
Third-party providers process the relevant information under their own privacy policies. We conduct reasonable diligence on third-party partners and urge them to fulfill their personal information protection obligations.

7. Protection of minors

The platform is primarily intended for adults aged 18 or older. If a guardian discovers that a minor has registered for or used the platform without consent, the guardian may contact customer support for handling, and we will verify and promptly address the related account and information.

8. Policy updates and contact

We may revise this Privacy Policy in response to legal updates, business changes, or regulatory requirements, and the updated version will be published in a prominent location on the website.
If you have questions about this Privacy Policy or wish to exercise personal information rights, please contact us at: support@token4ai.cloud.
Publication date: June 2, 2026.